Support and Custom Solutions

Whether you are looking for support for an important live event, or needing a custom solution or engagement to extend or implement our products to meet a specific goal, we are eager to help!

Select Live Event Services or Professional Services to learn more.

Live Events

Fortune 100, media and entertainment, and global non-profit organizations rely on Ikonik to ensure the success of their live event needs. We provide a range of services to meet the demands and goals of your next live event.

  • Multi-Facility Audio/Video connectivity enables you to simulcast your event to live audiences gathered around the globe. We provide point-to-point, point-to-multipoint, and bi-directional interactive solutions.
  • Live Video Players and Content Delivery to browsers, mobile, tablets, connected TVs, Roku, and more.
  • Real-Time Audience Metrics and Quality of Service Analytics
  • Live Streaming Equipment Rental
  • On-Site Live Streaming Experts Available
  • Full Turnkey Production Available

Broadcasting your live event is a great way to expand your reach, increase your brand awareness, and facilitate real-time audience engagement, allowing your organization to realize a greater ROI for your event initiatives. Oh, and broadcasting your event with Ikonik can greatly decrease your event-related expenses related to travel, hotel, and facility-related expenses as well!

We’d love to hear what you’re planning, and how we can help you succeed. Contact us today!

Professional Services

Ikonik’s talented Professional Services team helps our customers get the most out of our extensive feature set and capabilities by understanding your goals and objectives, and recommending the appropriate steps to meet those requirements. We provide:

  • Onboarding
  • Custom Player Development
  • API Integrations
  • Custom Workflow and Process Consulting
  • Custom Application Development
  • Dedicated Technical Resource

After discussing your project needs and goals, our team creates a Scope And Objectives document along with a project proposal. Once the proposal is approved, we schedule the relevant resources and schedule a kickoff meeting to once again review the objectives and timeline of the engagement. We focus on providing clear and consistent communication throughout the Professional Services engagement, with weekly progress meetings and a dedicated Project Manager to answer any questions you may have about your project.

Professional Services engagements are usually 1 month in duration, but some engagements may require a longer timeline.

We’d love to hear how our Professional Services team can be a resource to you. Please contact us today!

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